Reference

Privacy Policy: How We Handle Your Account Information

We collect the account details you give us when you register, the wallet transaction data from your bKash, Nagad and Rocket deposits, and the device signals your browser shares when you visit our lobby.

Account registration dataWallet transaction recordsDevice and browser signalsSupport conversation logsGame session history

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Security and Retention Practices

We encrypt wallet transaction data and passwords in our database so even internal staff cannot read them in plain text. Session cookies expire after thirty days of inactivity, which signs you out automatically and requires a fresh login with your password or an OTP sent to your mobile. We keep closed-account records for five years to meet payment-dispute and anti-fraud requirements, then delete them unless local law requires longer retention.

Encrypted Storage

Wallet references, passwords and mobile numbers are hashed or encrypted at rest so database access alone cannot expose them. Only the authentication service can validate your login, and only the payment processor can match a transaction reference to your deposit.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your wallet choice and language. You can delete cookies in your browser settings at any time, though you will need to log in again and re-select your preferences on the next visit.

Access Rights

You can request a copy of the personal data we hold, ask us to correct outdated contact details, or request deletion of your account and transaction history after closure. Reach out through live chat or email support with your username and registered mobile number to start the process.

Retention Periods

Active-account data stays available as long as you use the platform. Once you close your account we retain transaction logs and identity records for five years to handle disputes or regulatory requests, then delete them unless extended retention is required by local law in eligible regions.

What Information We Gather and Why

b111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account we ask for your mobile number, a username and a password so we can verify withdrawals and send account alerts. Your bKash, Nagad or Rocket transaction reference appears in our payment-provider logs so we can match deposits to your balance and

1
resolve any failed transfers. We log your IP address, browser type and the pages you visit to detect multiple logins from different cities and flag unusual patterns before a withdrawal clears. Cookie identifiers help us keep you signed in across sessions and remember your language and
2
wallet preference so you do not need to choose them again each visit. Game-provider APIs send us the round result, stake amount and timestamp for every slot spin, live-table hand and sportsbook settlement so your balance updates in real time and your transaction history stays accurate.
3
We keep support tickets and chat transcripts for six months after closure so our team can review past issues if you contact us again with a related question. We do not share your mobile number, wallet account or transaction details with third parties except our licensed
4
payment processors, who handle the bKash, Nagad and Rocket rails under their own data agreements, and our game studios, who receive only your session token and currency balance to load the table or slot interface. We store this data on secure servers and restrict internal access
5
to account operations, fraud prevention and customer support staff. Availability and data handling depend on your local law and eligible regions; we do not operate where prohibited.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY QUESTIONS

Contact Us About Your Data

If you want to see what information we hold, request a correction, or ask us to delete your account data after closure, reach out through any of these channels. Our support team will verify your identity with the mobile number or username on file, then process your request within a reasonable timeframe depending on the complexity.

Live Chat Open the chat bubble in the bottom corner of any page and tell the agent you need help with a privacy or data request. They will ask for your registered mobile number to confirm your identity, then log your request and pass it to our data team for review.

Email Support Send your data request to our support email address, include your username and registered mobile number in the message body, and we will reply within two business days with the next steps or the information you requested if it is straightforward to compile.

Account Settings Log in and open the account menu to update your contact details, change your password, or review your recent transaction history. For full data export or deletion requests you will still need to contact support directly since those actions require manual verification.

Privacy Policy FAQ

We collect your mobile number, a username, a password, and optionally an email address so we can verify withdrawals, send account alerts, and help you recover access if you forget your login details.

We share transaction references with our licensed payment processors so they can match your deposit to your account balance. We do not share your wallet account number or mobile-money PIN with any third party, including game studios or advertisers.

We retain closed-account records for five years to meet payment-dispute and anti-fraud obligations, then delete them unless local law in eligible regions requires longer retention. You can request earlier deletion by contacting support, subject to those same legal requirements.

Yes. Contact our support team through live chat or email with your username and registered mobile number, and we will compile a report of your account details, transaction history, and support logs within a reasonable timeframe.

We use session cookies to keep you logged in and preference cookies to remember your wallet and language choices. You can delete cookies in your browser settings anytime, though you will need to log in again and re-select preferences on your next visit.

Change your password immediately in account settings, then contact our support team through live chat or email. We will review recent login locations and device signatures, lock your account if needed, and help you secure your wallet and contact details.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Gamesb111 Casino

Privacy Policy: How We Handle Your Account Information

Data Security and Retention Practices

Encrypted Storage

Cookie Controls

Access Rights

Retention Periods

Contact Us About Your Data

Privacy Policy FAQ

01 What personal information does b111 collect when I register?

02 Does b111 share my bKash, Nagad or Rocket transaction details with anyone?

03 How long does b111 keep my account data after I close my account?

04 Can I see what data b111 has stored about me?

05 How does b111 use cookies and what can I control?

06 What should I do if I think my account data was accessed without permission?

Privacy Policy

Related pages

Related pages